Responsive Local Support Team
A helpdesk based in Juba that picks up the phone, with fast response times when something needs fixing.
<30min
Avg. helpdesk response
24/7
Monitoring & support
From day-to-day helpdesk support to full infrastructure management, our Juba team keeps your technology running through power cuts and network outages, so yours can focus on the business.
IT Infrastructure Trusted By Organizations In Juba And Beyond
From everyday helpdesk requests to complex infrastructure, our managed IT team in Juba becomes an extension of yours, wherever you operate across South Sudan.
Responsive remote and on-site support for your staff in Juba and beyond, with clear SLAs and a single point of contact for every issue.
Design, deployment and ongoing management of LAN/WAN, Wi-Fi and firewalls, built to run over fiber, VSAT or microwave links and keep your offices connected and secure.
Proactive management of on-premise servers and cloud environments, including patching, performance tuning, capacity planning and power protection checks.
Automated backups, tested recovery plans and offsite replication, so your data and operations survive power cuts, theft and hardware failure.
24/7 monitoring for threats and vulnerabilities, with regular reporting to keep your organization audit-ready for regulators and donors.
Sourcing, configuring and tracking hardware and software assets, including import and customs support, across your organization's full lifecycle.
Real-time visibility into devices, servers and tickets across your offices in Juba and beyond.
We manage the leading cloud platforms your business already runs on, with local copies of critical data for when links go down.
Layered protection to keep data safe and recoverable, even when power or internet is unreliable.
Enterprise-grade tools to keep fiber, VSAT and wireless connectivity stable and secure.
A five-stage onboarding process that gets your organization onto reliable, monitored IT support with minimal disruption to your staff in Juba and beyond.
Infrastructure Audit: We Map Every Device, Server, License And Connection, Including Power Backup, To Build A Clear Picture Of Your IT Estate.
Risk Review: Identifying Security Gaps, Aging Hardware, Unreliable Power And Single Points Of Failure Before They Become Problems.
Reliable infrastructure and rapid support for bank branches, ATMs and core banking systems in Juba and state towns.
Secure, compliant IT environments for ministries, public institutions and regulatory bodies.
24/7 monitoring and rapid response for telecom operators and media houses that cannot afford downtime.
Managed IT for clinics, field offices and program teams across Juba and other locations in South Sudan.
Keeping warehouses, depots and head offices connected and protected, from Juba to border crossings.
Campus-wide network, lab and device management for schools and universities in Juba and beyond.
Every organization is different, so we tailor a retainer to your team size, infrastructure and risk profile. These tiers give you a starting point, priced in USD or SSP.
For small teams in Juba that need reliable helpdesk support and monitoring.
Our most popular plan for growing organizations with multiple offices across South Sudan.
Full infrastructure management for large or multi-site organizations, including field locations.
Let our Juba team take ownership of your IT operations so issues get caught before they become outages, and your staff get fast, friendly support.
A helpdesk based in Juba that picks up the phone, with fast response times when something needs fixing.
Avg. helpdesk response
Monitoring & support
Common questions about onboarding, coverage and what's included in our managed IT plans in Juba and beyond.
Not necessarily. Many clients keep a small internal team and we handle overflow, specialist tasks and after-hours coverage. For others, we act as their entire IT department.
Tell us about your team, offices and infrastructure and we'll recommend the right support plan.